For distribution centres

Dock appointments,
under control.

FreightReserve lets carriers book inbound and outbound dock slots online, balances appointments across your doors and keeps the yard flowing, so receiving and dispatch stop fighting for the same hour.

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Schedule, every door
0/7
Booking access
0
Core capabilities
0%
Appointments logged
Live · Dock doors
APT-4829 Inbound slot booked 09:14
DOOR-07 Door 7 assigned 09:13
RMD-3380 Reminder sent 09:12
ARR-2290 Carrier arrived 09:10
OUT-1187 Outbound dispatched 09:09
AUD-1188 Appointment logged 09:08
APT-4830 Outbound slot booked 09:06
CAP-77 Door capacity updated 09:05
APT-4829 Inbound slot booked 09:14
DOOR-07 Door 7 assigned 09:13
RMD-3380 Reminder sent 09:12
ARR-2290 Carrier arrived 09:10
OUT-1187 Outbound dispatched 09:09
AUD-1188 Appointment logged 09:08
APT-4830 Outbound slot booked 09:06
CAP-77 Door capacity updated 09:05

Trusted by logistics operators

MGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logo
CargoWise Integrated WMS & TMS Ready Secure Online Payments Automated Audit Trails Multi-Site Support REST API Access
The dock problem

Every carrier wants
the same hour.

A busy DC runs inbound receiving and outbound dispatch through a finite set of doors. Without scheduling, carriers cluster at peak, dwell times blow out and detention charges and missed windows follow.

01

Doors jam at peak

Unscheduled arrivals pile onto the same hours while doors sit idle the rest of the day.

02

Dwell and detention climb

Trucks wait for a free door, racking up detention and tying up carrier capacity.

03

Receiving and dispatch clash

Inbound and outbound compete for the same doors with no shared schedule.

04

No view of the yard

Nobody can see what is booked, arrived or running late until it is at the gate.

05

Carrier compliance slips

Missed and late arrivals go unrecorded, so there is no way to hold anyone to a window.

How dock scheduling works

Booked, balanced
and on time.

A shared dock schedule that spreads arrivals across your doors and keeps everyone to their window.

  1. 01

    You set door capacity

    Define doors, slot lengths and how many appointments each window allows.

  2. 02

    Carrier books a slot

    Inbound and outbound carriers book dock appointments online, on any device.

  3. 03

    Door assigned

    Appointments are balanced across doors so no dock is overloaded.

  4. 04

    Reminders sent

    Automated reminders go out ahead of the appointment to cut no-shows.

  5. 05

    Carrier checks in

    Self-service check-in on arrival by appointment reference or vehicle registration.

  6. 06

    Loaded or unloaded

    The dock works to schedule, keeping dwell time and detention down.

  7. 07

    Everything logged

    On-time arrivals and every appointment recorded for carrier compliance.

Built for the dock

Appointment scheduling, end to end.

The controls a distribution centre needs to keep doors flowing and carriers on time.

01

Dock appointment booking

Carriers book inbound and outbound dock slots online.

02

Door and bay capacity

Balance appointments across doors so no dock is overloaded.

03

Carrier self-service

Carriers book and manage their own appointments, freeing your team.

04

Reduce dwell and detention

Spread arrivals to cut waiting, dwell time and detention costs.

05

Live yard visibility

See scheduled, arrived and in-progress appointments in real time.

06

Compliance and audit

Track on-time arrivals and keep a full appointment record.

Fits your systems

Plugs into your stack. No double entry.

Dock appointments flow into the WMS and TMS your distribution centre already runs, so receiving, dispatch and transport data stay aligned without re-keying.

WMSTMSCargoWiseCustomer PortalsREST API
Dock questions

Common questions

Everything you need to know about FreightReserve. Still curious? Talk to us.

What does dock scheduling do for a distribution centre?
It lets carriers book inbound and outbound dock appointments online and balances them across your doors, so arrivals are spread out and the yard keeps moving.
Can I control how many trucks hit each door?
Yes. Set capacity per door and per slot, and only available windows are offered, so no dock is overloaded.
Does it handle both inbound and outbound?
Yes. Receiving and dispatch appointments are booked through the same schedule, so they no longer compete for doors.
Will it reduce detention and dwell time?
Yes. Spreading arrivals and keeping carriers to their windows cuts waiting, dwell time and the detention costs that come with them.
Can carriers book their own appointments?
Yes. Carriers book and manage their own dock slots online, with automatic confirmations and reminders.
Will it fit our WMS and TMS?
Yes. Appointments sync with your WMS, TMS and other systems through a secure REST API.
Can we run multiple distribution centres?
Yes. Each site has its own doors, capacity and rules, with a single view across them all.
How do we get started?
Book a demo and we will set up a dock schedule around your doors and volumes. We respond within one business day.
Get started

Let's get your docks
scheduled.

Tell us how carriers arrive at your distribution centre today and we will show you a dock schedule built around your doors and capacity.

  • Spread arrivals across your doors
  • Cut dwell time and detention
  • Stop receiving and dispatch clashing
  • Hold carriers to their windows
contact@alterralink.com
We respond within one business day

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