Pay before collection

Cargo leaves once
it is paid for.

FreightReserve calculates storage and handling charges, takes secure payment online before pickup, and only releases cargo once it is settled. No chasing invoices, no cash at the counter, no surprise disputes.

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Step to get paid
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Ways to collect
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Core capabilities
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Paid before release
Live · Payments
INV-4829 Charges calculated 09:14
PAY-7711 Payment received 09:13
RCP-3380 Receipt issued 09:12
REL-2290 Release authorised 09:10
COL-1187 Cargo collected 09:09
AUD-1188 Payment logged 09:08
INV-4830 Charges calculated 09:06
PAY-7712 Payment received 09:05
INV-4829 Charges calculated 09:14
PAY-7711 Payment received 09:13
RCP-3380 Receipt issued 09:12
REL-2290 Release authorised 09:10
COL-1187 Cargo collected 09:09
AUD-1188 Payment logged 09:08
INV-4830 Charges calculated 09:06
PAY-7712 Payment received 09:05

Trusted by logistics operators

MGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logoMGF Logistics logoCITO Transport logoNavia Freight logoConsol Alliance logo
CargoWise Integrated WMS & TMS Ready Secure Online Payments Automated Audit Trails Multi-Site Support REST API Access
The payment problem

Release before payment
is money lost.

Once cargo leaves the site, the leverage to collect goes with it. Releasing on a promise to pay means chasing invoices, carrying bad debt and handling cash and disputes at a busy counter.

01

Chasing invoices

Cargo gone on credit turns into weeks of follow-up to get charges paid.

02

Bad debt builds

Some of what leaves unpaid is never recovered and written off.

03

Cash at the counter

Handling cash and card payments at pickup is slow, risky and hard to reconcile.

04

Charge disputes

Arguing charges at the counter holds up the queue and sours the relationship.

05

No clean reconciliation

Matching payments to releases by hand at month end is slow and error-prone.

How pay before collection works

Calculated, paid,
then released.

Payment becomes part of the collection flow, so cargo never leaves on a promise.

  1. 01

    Charges calculated

    Storage and handling are worked out automatically in real time.

  2. 02

    Customer notified

    The customer sees exactly what is owing before they arrive.

  3. 03

    Paid online

    Charges are settled securely by card through the portal.

  4. 04

    Release authorised

    Once payment clears, the collection is authorised automatically.

  5. 05

    Collected on slot

    Self-service collection by Collection Code, Booking Number or Vehicle Registration.

  6. 06

    Receipt issued

    A receipt goes out and the payment is recorded against the release.

  7. 07

    Reconciled and logged

    Every charge and payment is matched and logged for finance.

Get paid first

Payment, built into collection.

Everything you need to capture charges before cargo moves.

01

Automatic charge calculation

Storage and handling worked out in real time, with no manual maths.

02

Secure online payment

Customers pay by card online before they arrive to collect.

03

Release gated on payment

Cargo only releases once charges are fully settled.

04

Self-service collection

Paid collections complete fast by Collection Code, Booking Number or Vehicle Registration.

05

Receipts and reconciliation

Automatic receipts and a clean record for your finance team.

06

Audit trail

Every charge and payment logged for disputes and reporting.

Fits your systems

Payments that reconcile. No silos.

Charges and payments flow into the accounting, warehouse and forwarding systems you already run, so finance gets a clean, matched record without manual reconciliation.

CargoWiseWMSTMSCustomer PortalsREST API
Payment questions

Common questions

Everything you need to know about FreightReserve. Still curious? Talk to us.

What does pay before collection mean?
Cargo is only released once its storage and handling charges are paid. FreightReserve calculates the charges and takes payment online before pickup.
How are charges calculated?
Storage and handling are worked out automatically in real time from your configured free-time rules and rates, so there is no manual maths.
How do customers pay?
Securely by card through the online portal, before they arrive, so collection is quick and there is no cash at the counter.
Can cargo be released without payment?
No. Release is gated on payment, so collection is only authorised once charges are fully settled.
Does it help with reconciliation?
Yes. Every payment is matched to its release with an automatic receipt, giving finance a clean, reconciled record.
Will it work with our accounting and warehouse systems?
Yes. Charges and payments sync with your systems through a secure REST API, so records stay aligned without manual entry.
Does this work across facility types?
Yes. Whether you run a freight station, an import warehouse or a distribution centre, payment can gate every collection.
How do we get started?
Book a demo and we will set up charge calculation and online payment for your collections. We respond within one business day.
Get started

Let's get you
paid up front.

Tell us how you charge and collect today, and we will show you how to capture storage and handling online before any cargo leaves your site.

  • Stop chasing invoices after release
  • Cut bad debt and cash handling
  • Settle disputes with a clear record
  • Give finance clean reconciliation
contact@alterralink.com
We respond within one business day

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